652, Bath Road, Taplow, Maidenhead, Berkshire, SL6 0NZ

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Mon – Fri 8:00 – 5:00
Sat - 9:00 - 5:00 (Sun – Closed)

Quality Support
24/7 online feedback

Refunds & Exchanges

REFUND/EXCHANGE POLICY

 

Please note this policy refers to online purchases only.

We would like to ensure your complete satisfaction with the items you have bought from this website. If however, you wish to return or exchange an item(s) please e-mail us at info@schooldaysdirect.co.uk and state whether an exchange or refund is required, whereupon we shall email you with a returns form.

In order for us to process your request it is essential that you include a copy of your invoice and returns form when returning the goods.

Goods may only be returned in the condition they were sold, in the original packaging with the tickets attached and no written names, or name tapes applied. This will not apply if you have faulty goods.

All goods must be returned within 30 days from when they were dispatched.

Once your goods have been accepted, your exchange or refund will be completed within 10 working days. If any item you have requested as an exchange is out of stock, you will be notified accordingly.

We can only refund the card which was originally used for payment.